Enhancement Requests & Defects Reporting
How to report an enhancement request or a software defect in any of our products and solutions?
|To report any software defect in any of White Seagull
to report enhancements request to our product packages and/ or components and technology; just contact us at: firstname.lastname@example.org
Our office hours are 8:30 a.m. to 5:30 p.m. (AbuDhabi Time).
You will need to provide us with all or at least one of the following to qualify for our support:
Site Contact ID.
Site Contract ID number.
Product Purchase order number (This is mandatory to determine the warranty period).